Terms of Use

These Terms of Use ("Terms") govern your access to and use of My Buddy Support, including our public website, our installable web app (PWA), and related services (together, the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

My Buddy Support is a support and coordination tool that helps a supported person and the members of their support network manage daily routines, tasks, progress, notes, and related day-to-day support activities.

Depending on how a support group is set up, the support network may include an account owner, caregivers, helpers/team members, viewers, and the supported person, each with the access level assigned within the app.

My Buddy Support is not an emergency response service. In an emergency, call 911 or your appropriate local emergency service.

My Buddy Support does not provide medical diagnosis, medical treatment, mental-health treatment, legal advice, or other professional healthcare advice. Reminders, routines, tasks, notes, progress information, and messages in the Service are organizational and support tools only, and are not a substitute for advice from a qualified professional.

You are responsible for:

• providing accurate information;
• keeping your login details, PINs, and other access methods confidential;
• using the correct role and access level;
• protecting access to the device you use;
• promptly addressing any unauthorized access you become aware of.

An account owner or other authorized person may invite members of a supported person's support network and is responsible for granting access only to appropriate individuals.

Information about a supported person may be entered and managed by an authorized account owner or support-network member. You must only enter, view, or share information about a supported person when you have the authority or permission to do so.

Where a parent, legal guardian, or other legally authorized representative manages an account on behalf of another person, that individual is responsible for having the authority required to do so.

My Buddy Support is not intended for a child under 13 to independently create or manage an account, or to independently provide personal information, without the involvement and authorization of a parent or legal guardian.

A parent, legal guardian, or other authorized adult may use My Buddy Support in connection with supporting a minor where legally permitted.

You may not:

• use the Service for unlawful purposes;
• impersonate another person;
• access another person's information without authorization;
• attempt to defeat security or access controls;
• interfere with or disrupt the Service;
• upload malicious code;
• misuse another user's credentials or PIN;
• use information obtained through My Buddy Support to harass, exploit, threaten, discriminate against, or harm another person.

You may enter information such as routines, tasks, notes, support information, progress, preferences, and other information supported by the app. You remain responsible for the information you provide, and you should avoid entering information that is not necessary for using My Buddy Support.

My Buddy Support may update, improve, modify, suspend, or discontinue features as the Service develops. We do not guarantee that the Service will be uninterrupted, error-free, or permanently available.

My Buddy Support relies on third-party technology providers to host the website and app, store data, and deliver messages we send on your request. Those providers operate under their own terms and privacy practices.

The My Buddy Support name, branding, software, interface, original content, and designs are protected by applicable intellectual-property laws, except for content owned by users or third parties.

To the extent permitted by law, the Service is provided on an "as is" and "as available" basis. We do not guarantee that every feature will always be available or error-free.

To the extent permitted by applicable law, My Buddy Support and its operator will not be liable for indirect, incidental, special, consequential, or similar damages resulting from your use of, or inability to use, the Service. Nothing in these Terms limits liability that cannot be limited under applicable law.

Access may be restricted or terminated for serious misuse, unlawful conduct, security threats, violation of these Terms, or where necessary to protect users or the Service. You may stop using the Service at any time.

Your use of My Buddy Support is also governed by our Privacy Policy.

These Terms may be updated as the Service changes. When we make material revisions, we will update the Effective Date shown at the top of this page.

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the state in which the operator of My Buddy Support is established, without limiting any rights a consumer may have under applicable law.

Questions about these Terms can be sent through our Contact page, or by messaging My Buddy Support on Facebook.